PRASAR PMS SME

Features of SARVAM PMS SME

License to Enable Property Management System Interface for SARVAM UCS

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MATRIX SARVAM UNIFIED COMMUNICATION SERVER

Today’s dynamic enterprise environment requires smarter communication solutions for diversified employee roles. Flexible device usage and round-the-clock connectivity have become essential for mobile and hybrid workforces to maintain a consistent in-office experience while working remotely or on the move.

Increasing competition and flexible workplace models demand collaborative communication systems that support both in-office and mobile users. Unified Communication (UC) has evolved to meet these requirements by integrating multiple communication channels into a single platform.

Matrix SARVAM UCS is a unified communication solution built on four key pillars: Collaboration, Communication, Messaging, and Mobility. It enhances customer convenience and business productivity through an intuitive interface and real-time features.

It includes capabilities such as video calling, email integration, presence sharing, and BLF keys, enabling seamless communication across the organization.

The platform is designed to overcome geographical, device, and accessibility limitations by providing a unified communication experience.

PRODUCT HIGHLIGHTS

• Mobility
• Unified Network
• Unified User Clients
• Unified Messaging
• Call Management Features

BENEFITS

Workforce Collaboration

• Streamlined business operations
• Increased staff responsiveness to customers
• Improved employee efficiency and effectiveness
• Higher availability to customers

Business Continuity and Networking

• Anytime connectivity with customers
• Customer assistance inside office or on the move
• Assured communication between locations even in trunk failure
• Centralized infrastructure visibility
• Minimum downtime

Communication Convenience

• Caller identification before answering
• Reduced operator call volume
• Automated call treatment
• No change in existing dialing patterns
• Increased productivity
• Work from anywhere, anytime

Stay Connected

• Multi-locational connectivity
• Seamless employee mobility
• Universal connectivity

Effective Resource Utilization

• Utilize existing IT infrastructure and telephones
• Single internet connection for voice and data
• Smartphone-based office extension access
• Higher staff productivity

Lower TCO

• No need for external devices like voicemail systems or gateways
• Investment protection with support for diverse network types
• Scalable architecture
• No need to replace existing VoIP devices

Higher ROI

• Reduced call costs via VoIP
• Optimized bandwidth usage for voice and data
• Improved customer satisfaction
• Reduced travel and operational costs
• Field-upgradable system

Control Over Operational Cost

• Reduced long-distance telephony costs
• Free inter-site VoIP calling
• No additional infrastructure investment required
• Improved organizational efficiency
• No need for separate administrators across locations