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Matrix Comsec

SARVAM CTI SOHO

SARVAM CTI SOHO

Regular price Rs. 3,347.20
Regular price Rs. 3,681.92 Sale price Rs. 3,347.20
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License to Open Interface between PBX and Third-party CTI Application for ETERNITY NENX.

  • Material Code: 3000000978
  • Product: SARVAM CTI SOHO
  • Type: Software
  • Segment: Professional
  • Brand: Matrix Comsec

Product Description

SARVAM CTI SOHO is a lightweight Computer Telephony Integration (CTI) solution designed for small offices, home offices, and startups. It connects your telephone system with your computer or CRM, allowing seamless call handling, customer tracking, and improved communication efficiency.

With SARVAM CTI SOHO, users can manage inbound and outbound calls directly from their desktop, view customer details instantly, and maintain complete call history logs. It is ideal for small teams who need professional call management without complex infrastructure.

This solution helps businesses improve customer experience, reduce missed calls, and streamline daily communication workflows.


Key Features

  • Click-to-call from desktop interface
  • Incoming call pop-up with customer details
  • Call logging and history tracking
  • Basic CRM integration support (optional setup)
  • Multi-extension support for small teams
  • Call status monitoring (incoming, outgoing, missed)
  • Easy-to-use dashboard for SOHO environments
  • Lightweight installation and fast setup
  • Optional call recording support (depending on configuration)

Technical Specifications

Specification Details
Product Type CTI (Computer Telephony Integration) Software
Deployment Type On-premise / Desktop-based
Supported OS Windows (recommended) / Linux (optional)
Network Requirement LAN / Internet connection required
Telephony Support Analog, SIP-based PBX (depending on setup)
CRM Integration Optional (via API or plugin)
User Capacity Small Office / Home Office (1–10 users typical)
Call Features Incoming, outgoing, click-to-call
Call Logs Stored locally or server-based
Interface Desktop GUI dashboard
Data Storage Local database or connected server
Security User-level access control (basic)

System Requirements

Component Minimum Requirement Recommended
Processor Dual Core CPU Intel i3 / i5
RAM 2 GB 4–8 GB
Storage 500 MB free space 1–2 GB SSD
OS Windows 7/10/11 Windows 10/11
Network Basic broadband/LAN Stable broadband
Telephony Device SIP/Analog PBX support IP-PBX system

Use Cases

  • Small call centers
  • Home-based customer support setups
  • Sales and lead follow-up teams
  • Service businesses (repair, consultancy, etc.)
  • Basic CRM + calling integration setups

Got questions? Email at info@ampletrails.com Call us 24/7! +91 9315441053, +91 9315441078, +91 9034757673

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