SARVAM IPSUB50

Features of SARVAM IPSUB50

License for IP Subscribers for SARVAM UCS

MATRIX SARVAM UNIFIED COMMUNICATION SERVER

Today’s dynamic enterprise environment requires smarter communication solutions for the diversified roles of employees. Flexible device usage and round-the-clock connectivity is essential for the mobile workforce to maintain a consistent office experience while working remotely or on the move.

Increasing competition and flexible workplaces demand stronger collaboration and communication systems for modern organizations. The concept of Unified Communication has evolved to meet these needs.

Matrix SARVAM UCS is a Unified Communication Solution engineered on four pillars: Collaboration, Communication, Messaging, and Mobility to enhance productivity and customer convenience.

It provides built-in real-time communication features such as Video Calling, Email Integration, Presence Sharing, and BLF Keys, enabling seamless connectivity across employees.

It eliminates geographical and device barriers by offering a single integrated communication platform.

PRODUCT HIGHLIGHTS

• Mobility
• Unified Network
• Unified User Clients
• Unified Messaging
• Call Management Features

BENEFITS

WORKFORCE COLLABORATION

• Streamlined Business Operations
• Increased Staff Responsiveness to Customers
• Increased Employee Effectiveness and Efficiency
• Increased Availability to Customers

BUSINESS CONTINUITY AND NETWORKING

• Anytime Connectivity with Customers
• Customer Assistance whether Inside Office or On-the-Move
• Assured Communication between Different Locations even in Case of Trunk Failure
• Increased Visibility of entire Infrastructure from a Central Location
• Minimum Downtime

COMMUNICATION CONVENIENCE

• Identify Calls before Answering
• Reduced Operator Call Volume
• Automated Call Treatment
• No Need of Changing Accustomed Dialing Patterns
• Work from Anywhere, Anytime
• Increased Employee Productivity and Efficiency

STAY CONNECTED

• Multi-locational Connectivity
• Seamless Employee Mobility
• Universal Connectivity

EFFECTIVE RESOURCE UTILIZATION

• Utilize Existing IT Infrastructure with Existing Telephones
• Use same Internet Connection for Voice and Data
• Increased Staff Productivity
• Smartphone Carrying GSM Number as well as Office Desk Extension

LOWER TCO

• No External Devices like Voice Mail, Gateway or ATAs required
• Support for Diverse Network Types – Investment Protection
• Use of New-age Networks on a Common Communication Platform
• Flexible Scalability
• No Need to Change Existing VOIP Devices or Telephone Instruments

HIGHER ROI

• Call Cost Saving on each Call
• Optimum Utilization of Internet Bandwidth for Voice and Data
• Customer Satisfaction – Increased Responsiveness
• Field Upgradable
• Reduced Travel Costs within Office and Field Operations

CONTROL OVER OPERATIONAL COST

• Reduced Long-distance Telephony Costs through VOIP
• Free Inter-site VOIP Calling
• No Need to Invest in New Infrastructure
• Increased Organizational Efficiency
• No Separate Administrator Required for Multiple Locations