SARVAM PLCC ENT

Features of SARVAM PLCC ENT

License to Enable Special Features for PLCC Network of Electric Utilities

SARVAM PLCC ENT is a specialized license designed for electric utility communication networks using Power Line Carrier Communication (PLCC). It enables advanced signaling capabilities for reliable and structured communication across power transmission systems within Matrix SARVAM Unified Communication Server.

PRODUCT HIGHLIGHTS

• Mobility
• Unified Network
• Unified User Clients
• Unified Messaging
• Call Management Features

BENEFITS

• WORKFORCE COLLABORATION

  • Streamlined Business Operations
  • Increased Staff Responsiveness to Customers
  • Increased Employee Effectiveness and Efficiency
  • Increased Availability to Customers

• BUSINESS CONTINUITY AND NETWORKING

  • Anytime Connectivity with Customers
  • Customer Assistance whether Inside Office or On-the-Move
  • Assured Communication between Different Locations even in Case of Trunk Failure
  • Increased Visibility of entire Infrastructure from a Central Location
  • Minimum Downtime

• COMMUNICATION CONVENIENCE

  • Identify Calls before Answering
  • Reduced Operator Call Volume
  • Automated Call Treatment
  • No Need of Changing Accustomed Dialing Patterns
  • Increased Employee Productivity and Efficiency
  • Work from Anywhere, Anytime

• STAY CONNECTED

  • Multi-locational Connectivity
  • Seamless Employee Mobility
  • Universal Connectivity

• EFFECTIVE RESOURCE UTILIZATION

  • Utilize Existing IT Infrastructure with Existing Telephones
  • Use same Internet Connection for Voice and Data
  • Increased Staff Productivity
  • Smartphone Carrying GSM Number as well as Office Desk Extension

• LOWER TCO

  • No Need of External Devices such as Voice Mail system, Gateway or ATAs
  • Support for Diverse Network Types – Investment Protection
  • Avail Benefits of New-age Networks on a Common Communication Platform
  • Flexible Scalability
  • No Need of Changing Existing VOIP Devices (VOIP Gateways, SIP Server, SIP Phones) and Telephone Instruments

• HIGHER ROI

  • Call Cost Saving on each Call
  • Optimum Utilization of Internet Bandwidth – using the same
  • Bandwidth for Voice and Data
  • Customer Satisfaction – Increased Responsiveness
  • Field Upgradable
  • Reduced Travel Charges within Office Premise and between Office and Field Resources
  • No Need of Additional Application for Configuration

• CONTROL OVER OPERATIONAL COST

• Reduced Long-distance Telephony Costs through VOIP
• Free Inter-site VOIP Calling
• No Need to Invest in New Infrastructure
• Increased Organizational Efficiency
• No Need of Separate Administrator for Multiple Locations