SARVAM QSIG SME

Features of SARVAM QSIG SME

License for QSIG Interface to Connect with other Matrix or Third-party PBX systems using ISDN PRI, enabling seamless calling and PBX feature interworking for SMB environments.

SARVAM QSIG SME is a licensing module designed for small and medium enterprises to enable interoperability between PBX systems using the QSIG protocol over ISDN PRI. It allows SARVAM UCS SME to connect with other Matrix or third-party PBX systems and supports seamless communication between different telephony environments.

This solution ensures efficient call handling and enables interworking of key PBX features across connected systems. It improves communication flow within multi-PBX setups, helping organizations maintain a unified and consistent calling experience across locations.

PRODUCT HIGHLIGHTS

• QSIG interface support over ISDN PRI
• Interconnection with Matrix and third-party PBX systems
• Seamless internal and external PBX calling
• PBX feature interworking support
• Designed for SME communication environments

BENEFITS

• WORKFORCE COLLABORATION

  • Streamlined Business Operations
  • Increased Staff Responsiveness to Customers
  • Increased Employee Effectiveness and Efficiency
  • Increased Availability to Customers

• BUSINESS CONTINUITY AND NETWORKING

  • Anytime Connectivity with Customers
  • Customer Assistance whether Inside Office or On-the-Move
  • Assured Communication between Different Locations even in Case of Trunk Failure
  • Increased Visibility of entire Infrastructure from a Central Location
  • Minimum Downtime

• COMMUNICATION CONVENIENCE

  • Identify Calls before Answering
  • Reduced Operator Call Volume
  • Automated Call Treatment
  • No Need of Changing Accustomed Dialing Patterns
  • Increased Employee Productivity and Efficiency
  • Work from Anywhere, Anytime

• STAY CONNECTED

  • Multi-locational Connectivity
  • Seamless Employee Mobility
  • Universal Connectivity

• EFFECTIVE RESOURCE UTILIZATION

  • Utilize Existing IT Infrastructure with Existing Telephones
  • Use same Internet Connection for Voice and Data
  • Increased Staff Productivity
  • Smartphone Carrying GSM Number as well as Office Desk Extension

• LOWER TCO

  • No Need of External Devices such as Voice Mail system, Gateway or ATAs
  • Support for Diverse Network Types – Investment Protection
  • Avail Benefits of New-age Networks on a Common Communication Platform
  • Flexible Scalability
  • No Need of Changing Existing VOIP Devices (VOIP Gateways, SIP Server, SIP Phones) and Telephone Instruments

• HIGHER ROI

  • Call Cost Saving on each Call
  • Optimum Utilization of Internet Bandwidth – using the same
  • Bandwidth for Voice and Data
  • Customer Satisfaction – Increased Responsiveness
  • Field Upgradable
  • Reduced Travel Charges within Office Premise and between Office and Field Resources
  • No Need of Additional Application for Configuration

• CONTROL OVER OPERATIONAL COST

• Reduced Long-distance Telephony Costs through VOIP
• Free Inter-site VOIP Calling
• No Need to Invest in New Infrastructure
• Increased Organizational Efficiency
• No Need of Separate Administrator for Multiple Locations