SARVAM VARTA USER500P

Features of SARVAM VARTA USER500P

License for VARTA Soft Clients with Professional Features for SARVAM UCS

MATRIX SARVAM UNIFIED COMMUNICATION SERVER

Today’s dynamic enterprise environment requires smarter communication solutions for the diversified roles of employees. Flexible device usage and round-the-clock connectivity is essential for mobile workforces to maintain a consistent office experience while working from home, traveling, or on the move.

Increasing competition and flexible workplaces require advanced collaborative communication solutions for both in-office and remote employees. The concept of Unified Communication (UC) has evolved to meet these requirements.

Matrix SARVAM UCS is a Unified Communication solution engineered on four pillars: Collaboration, Communication, Messaging, and Mobility, designed to enhance business productivity and customer convenience.

It integrates real-time communication features such as Video Calling, Email Integration, Presence Sharing, and BLF keys, enabling seamless communication across users, devices, and locations.

PRODUCT HIGHLIGHTS

• Mobility
• Unified Network
• Unified User Clients
• Unified Messaging
• Call Management Features

BENEFITS

Workforce Collaboration

• Streamlined business operations
• Increased staff responsiveness to customers
• Improved employee effectiveness and efficiency
• Increased availability to customers

Business Continuity and Networking

• Anytime connectivity with customers
• Customer assistance whether inside office or on-the-move
• Assured communication even in case of trunk failure
• Centralized visibility of entire infrastructure
• Minimum downtime

Communication Convenience

• Identify calls before answering
• Reduced operator call volume
• Automated call treatment
• No need of changing dialing patterns
• Increased employee productivity and efficiency
• Work from anywhere, anytime

Stay Connected

• Multi-locational connectivity
• Seamless employee mobility
• Universal connectivity

Effective Resource Utilization

• Utilize existing IT infrastructure with existing telephones
• Use same internet connection for voice and data
• Increased staff productivity
• Smartphone GSM + office extension support

Lower TCO

• No external voicemail system, gateway or ATAs required
• Support for diverse network types (investment protection)
• Flexible scalability
• No need to replace existing VoIP devices

Higher ROI

• Call cost saving on each call
• Optimum utilization of bandwidth for voice and data
• Customer satisfaction through responsiveness
• Field upgradability
• Reduced travel charges

Control Over Operational Cost

• Reduced long-distance VoIP costs
• Free inter-site VoIP calling
• No new infrastructure investment
• Improved organizational efficiency
• No separate administrator required for multiple locations