SARVAM VARTA USER50E

Features of SARVAM VARTA USER50E

License for VARTA Soft Clients with Essential Features for SARVAM UCS

MATRIX SARVAM UNIFIED COMMUNICATION SERVER

Today’s dynamic enterprise environment requires smarter communication solutions for the diversified roles of employees. Flexible device usage and round-the-clock connectivity is essential for modern workforce productivity across locations and working environments.

With Collaboration and Mobility as key aspects of business communications, MATRIX SARVAM UCS is a Unified Communication platform engineered to unify Communication, Messaging, Collaboration, and Mobility into a single integrated system.

It enables organizations to communicate seamlessly through features such as Video Calling, Email Integration, Presence Sharing, BLF Keys, and centralized user management, improving efficiency and responsiveness.

PRODUCT HIGHLIGHTS

• Mobility
• Unified Network
• Unified User Clients
• Unified Messaging
• Call Management Features

BENEFITS

WORKFORCE COLLABORATION

• Streamlined Business Operations
• Increased Staff Responsiveness to Customers
• Improved Employee Effectiveness and Efficiency
• Increased Availability to Customers

BUSINESS CONTINUITY AND NETWORKING

• Anytime Connectivity with Customers
• Customer Assistance whether Inside Office or On-the-Move
• Assured Communication between Different Locations even in Case of Trunk Failure
• Centralized visibility of entire communication infrastructure
• Minimum Downtime

COMMUNICATION CONVENIENCE

• Identify Calls before Answering
• Reduced Operator Call Volume
• Automated Call Treatment
• No Need of Changing Accustomed Dialing Patterns
• Increased Employee Productivity and Efficiency
• Work from Anywhere, Anytime

STAY CONNECTED

• Multi-locational Connectivity
• Seamless Employee Mobility
• Universal Connectivity

EFFECTIVE RESOURCE UTILIZATION

• Utilize existing IT infrastructure with existing telephones
• Use same internet connection for voice and data
• Increased staff productivity
• Smartphone carrying GSM number as well as office desk extension

LOWER TCO

• No need of external devices such as voice mail system, gateway or ATAs
• Support for diverse network types – investment protection
• Unified communication over a single platform
• Flexible scalability
• No need of changing existing VOIP devices or telephone instruments

HIGHER ROI

• Call cost saving on each call
• Optimum utilization of internet bandwidth
• Increased customer satisfaction and responsiveness
• Field upgradable system
• Reduced travel and operational costs

CONTROL OVER OPERATIONAL COST

• Reduced long-distance telephony costs through VoIP
• Free inter-site VoIP calling
• No need to invest in new infrastructure
• Increased organizational efficiency
• No need of separate administrator for multiple locations